OUR SERVICES
Your brand is unique and your solutions should be, too. Our e-commerce services bridge gaps in your existing resources and empower you with next-level marketplace strategy.
ACCOUNT MANAGEMENT​​
Let us handle the day-to-day of marketplace management while you focus on growing other areas.
Just ship your products to us and we’ll handle the rest, including:​
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Receiving & Inspection
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FNSKU Labeling
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Polybag
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Warning Label
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Sticker Removal
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Dunnage
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Shipping Prep
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Order Tracking
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Pickup to Amazon​
FAST SERVICE
Once we receive your products, our team will rapidly prep and ship them to an Amazon fulfillment center of your choice. Our fast turnaround times enable a nimble fulfillment strategy that protects against running out of stock.
Amazon isn’t the only important player in online retail, so we also offer product preparation for other up-and-coming marketplaces, like Walmart, eBay, and more. Simply ship your goods to our west coast processing facility, and we’ll handle the rest.
DROPSHIP OPTIMIZATION
Use Amazon Dropshipping alongside FBA to offer more of your catalog on Amazon, protect against market volatility, and mitigate risks from Amazon’s repeated FBA inventory restrictions.
NEW PRODUCTS LAUNCH
We’ve helped launch thousands of products and brands on marketplaces successfully. Every brand’s launch plan is different, but we’ve developed a robust First-to Market (FTM) program that provides the initial structure over three phases:
Competitive Analysis: which includes price point comparison, target market analysis, brand awareness assessment, and expert knowledge on fulfillment, referral, shipping, marketplace compliance, and tax.
Listing Creation: Using the findings from our analyses and best practices, our marketing experts will create product listings that are optimized for both the marketplace’s search algorithm and end consumers, supporting visibility and conversions.
Product Launch: When launch day arrives, we’ll deploy sponsored ads, coupons, social media ads, influencers, and more to boost brand awareness and drive sales velocity. Moving forward, we’ll provide marketing, reporting, and strategic planning on an ongoing basis.
AMAZON SEO
We maximize traffic and conversion rates by optimizing listings, A+ Content, and Brand Stores.
PHOTOGRAPHY
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The better your products look, the more you will sell. People remember 80% of what they’ve seen and 20% of what they read. On e-commerce sites, images incite interest and motivate shoppers to click into the product detail page from the search results page. Showing the product in-use and communicating its value is what inspires customers to purchase. For online shoppers, lifestyle images are key because they convey information about size, use, reliability, and emotional value.
AMAZON A+ CONTENT IMPROVES CONVERSIONS
After optimizing standard listing content, you may look for other ways to improve your Amazon channel. Implementing A+ Content is an excellent next step, as Amazon claims it can improve conversion rates by up to 5%.
What is Amazon A+ Content?
A+ Content, previously known as Enhanced Brand Content (EBC), provides Brand Registered sellers and vendors an opportunity to share more product information through stylized content and additional images. A+ Content is the cherry-on-top for optimized listings and gives an edge over competitors.
Benefits
One of the most obvious and important benefits of A+ Content is better branding. You can fill this section with exciting, branded graphics and share your brand’s story, differentiating you from competitors to build trust and interest with online shoppers.
Another key benefit is improving discoverability. In A+ Content, you can add bulleted lists, put emphasis on headlines and body content with bold and italics, and include backend SEO content on all images that is indexed by traditional search engines. Combined, these factors improve consumer confidence and make your product more discoverable on search engines outside of Amazon, including Google.
AMAZON BRAND STORES
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Amazon Stores are a customized digital storefront for your brand on the Amazon marketplace. These branded stores allow you to list your entire catalog in one location, providing an intuitive shopping experience for consumers and a fantastic asset for other marketing efforts.
AMAZON ADVERTISING
We accelerate sales velocity with our proven Amazon advertising strategies. We grow sales by 30% on average.
​Amazon Advertising
- ​Sponsored Product Ads: Leverage the highest converting ad type to maximize visibility, capture attention and win new customers.
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Sponsored Brand Ads: Deploy customizable Display and Video ads to foster brand loyalty with repeat buyers and promote multiple product lines.
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Sponsored Display Ads: Reach highly relevant shoppers on and off Amazon with these targeted ads, growing awareness and capturing market share.
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​Amazon Demand Side Platform
Amazon DSP (Demand Side Platform) allows advertisers to programmatically buy ads that display on and off Amazon. Amazon DSP allows you to reach targeted shoppers with display, video, or audio ads across a variety of Amazon-owned properties.
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​Amazon Listing Optimization
Optimized listing content is the foundation when selling on Amazon or any other marketplace. Our Amazon SEO experts excel at listing optimizations, improving your products’ search result placements and conversion rates.
INVENTORY MANAGEMENT
You can’t sell if you don’t have inventory. We ensure optimal inventory coverage for FBA and FBM channels.
- Inventory Management: Efficient cashflow management and strategic planning relies on accurate inventory and sales forecasts. We combine our expansive database, proprietary algorithms, and human expertise to ensure optimal inventory coverage for our Retail and Agency partners. We can help with sourcing, fee mitigation, liquidation, opportunity identification, and more. We can automatically reprice products in accordance with your pricing policy, so you maintain a competitive edge. Product price is a key factor in winning the buy box, which directly impacts sales and marketing performance.If you’re unable to prep shipments for Amazon’s fulfillment centers, we can route inventory to our product prep warehouses so you enjoy a seamless shipping experience.
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Supply Chain Management: Simplify the supply chain. Our operations experts provide the strategy, knowledge, and resources needed to fulfill products through online marketplaces. Our logistical infrastructure is supported by data, analytics, and automation that maximize efficiency. Our retail partners benefit from our enterprise resource planning (ERP) software, warehouse management system (WMS), listing tools, and other integrations.
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- ​FBA Product Preparation: Prepping and shipping products into FBA are important steps in your Amazon business, but it’s a burdensome and time-consuming process. We’ll ensure your inventory is prepped in compliance with Amazon’s fulfillment standards. Ship It & Forget It.
Our goal is to make inventory management as convenient as possible for you.
BRAND PROTECTION
Our compliance pros defend your brand against knockoffs, rogue sellers, and listing suppressions.
- Unauthorized Seller Removal
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Seller Account Recovery: If your seller account is suspended or terminated by Amazon, we can help you get it back. We’ve spent over a decade creating safeguards around Amazon’s policies for our own seller account. We’ll apply our learnings to help you protect your own.
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Prevent Listing & Account Suspensions:
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- Prevent Future Blocks: With a short-term fix in place, we’ll help craft a long-term strategy to ensure the same mistake doesn’t happen again.
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​Amazon Listing Reinstatement; Is your Amazon listing suspended or blocked? We can help you appeal and reinstate it. Our marketplace compliance experts have reinstated over 5,000 ASINS in the last three years, and we can do the same for yours.
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Marketplace Compliance: The best way to keep your listings and seller account live is to proactively ensure your listings meet Amazon’s and other marketplaces’ policies. Our marketplace compliance experts help you do just that.
Amazon is Cracking Down on Non-Compliant Listings
- Identifying the Cause: If your account is shut down, we’ll work with you to parse through Amazon’s policies and jargon to understand the root cause, including context, timing, documentation, and reference materials.
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- Implement a Solution: With the root issue known, we’ll help you create a short-term plan to address the issue as quickly as possible. This may include modifying product detail page content, supplying documents to Amazon, and submitting a plan of action.
ACTIONABLE REPORTING
Good decisions rely on good data. We provide comprehensive reports for your e-commerce business.
Grow sales, prevent out-of-stocks, and protect brand integrity. Through unrivaled expertise and proprietary technology, we grow brands across today’s leading online marketplaces.
Translate Data into Insights
Amazon and other marketplaces provide a wealth of data, but it’s raw and scattered across multiple sources, making it challenging to analyze. For that data to be meaningful, it needs to be transformed into actionable insights. We can create custom reports for your brand, compiling data from all sources to generate clear, concise, and above all, actionable reports.
Types of Reporting We Provide:
Good business decisions rely on good data. We’ll provide comprehensive, easy-to-understand reports for marketing, sales, inventory, and overall competitiveness.​
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Sales Performance: Empower strategy with detailed sales reports. We’ll continually monitor sales performance, comparing to historic and category trends. From this reporting, we determine what’s working, what’s not, and what to do to ensure your sales continue to climb.
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Channel Performance: Keep a pulse on your brand’s overall competitive positioning. We’ll identify and review your top category competitors, comparing reviews, pricing, product rank, market saturation, selling history, and differentiating features, then help you act on that data.
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Marketing Performance: Receive detailed reports on for all marketing services, including Amazon advertising, listing optimizations, social media marketing, and influencer marketing. These reports include metrics and a summary written by your marketing manager with recommendations for how to maintain or improve performance.
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Inventory Health: Optimizing cashflow and mitigating risks starts with inventory. We provide regular reports detailing how much inventory is on hand, reserved, and inbound. We also use our inventory and sales forecasting system to provide up to 12 months of demand planning